The Rock Inn is an Australian Authorized Dealer for all the products that you see listed on this site.
All Brand-New products are covered by a minimum 12 months manufacturers warranty unless otherwise stated. The warranty on Vacuum Tubes in amplifiers is 90 days as issued by the manufacturer. All Pre-Owned items come with a 30-day warranty, during which we will cover the cost repairs.
Please retain your receipt number for warranty purposes.
If in the event that you need to make a warranty claim, you can either return the product directly to us or contact us and we will refer you to your closest Authorized Repair Agent to assess the claim.
Warranty repair quotes must be approved by us before any work is undertaken. The majority of manufacturers will have an Authorized Repair Agent in your area and we will be happy to assist.